Attention: Important Employee Information
Posted on 02/01/2017
Attention: Important Employee Information



















URGENT COMMUNICATION:
Notice of Data Incident 

CLICK HERE FOR #1 DATA BREACH 2-13-17 WEEKLY UPDATE

CLICK HERE FOR Q&A UPDATES

CLICK HERE FOR MEMORANDUM TO ALL EMPLOYEES.



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Feb 8, 2017

Announcement for DCS employees who HAVE NOT received your personalized letter with activation code for Equifax
If you have not yet received your letter from Davidson Co. Schools, DCS will have county office staff members available to assist you at each high school during the school day and after school until 5pm on Wednesday, Feb. 8 and Thursday, Feb 9. We will issue you the individual information that was provided in the personalized letter. You will receive a copy of the letter with instructions of how to use the activation code. You will need to show a photo ID and sign for your code. If you work at an elementary or middle school, please go to your feeder pattern high school. Your principals are ready and willing to provide class coverage as needed. If you work at Valley, Davidson Co. High School, Early College, Stoner Thomas, and all Operations Depts. please go to the Central Office instead of a feeder high school. Oak Grove staff members may go to Ledford or North to receive this information. Notice: The call center, referenced in the employee letter, for support is open for employees to call and answer questions.
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Employees impacted by the W-2 fraud scam will be receiving a letter via regular mail containing specific information, instructions and an individual activation code to access credit monitoring services provided to our employees at no cost. 

The call center, referenced in the employee letter, for support will be open on February 6th for employees to call and answer questions. 

We received notice that the employee call center is inoperable at this time due to technical difficulties.
We appreciate your patience as we continue to work to remedy this situation.


CLICK HERE FOR Q&A UPDATES

CLICK HERE FOR LETTER TO ALL EMPLOYEES.


**Please note that this security incident affects people who were employed by Davidson County School District in 2016.
This applies to people who are scheduled to receive or have received a W-2 tax form for 2016.
If your employment did not begin with Davidson until 2017, then your information has not been impacted.


Phone Message to Employees:

We recently discovered that Davidson Co Schools was the victim of an email spoofing attack by someone pretending to be the superintendent.  A request was made for all 2016 employee W-2's.  Unfortunately copies of all 2016 employee W-2 forms were provided before we discovered that the request was made from a fraudulent account.
We have notified the IRS, FBI, NC Attorney Generals Office and the Davidson Co. Sheriffs Dept.  They will be monitoring possible fraudulent activity.

You will be receiving a letter via mail containing specific information and an individual pass code to access credit monitoring services provided to our employees at no cost.

The call center for support will be open on February 6th for employees to call and answer questions.

We apologize for any inconveniences this issue may have caused but know DCS will continue to provide support to our employees.
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 On the evening of January 31, 2017 the Davidson County Schools learned that sensitive personal information, including social security numbers of employees and independent contractors, had been breached pursuant to a criminal phishing scam targeting school systems across the country, using the real name or names of school officials.

This incident involves anyone employed by Davidson County Board of Education in 2016.

The Davidson County Schools took immediate action to this breach by notifying local law enforcement, the North Carolina Attorney General’s Office, and most importantly our valued employees and other partners that may be impacted by this breach. Employees received an email notification informing them about the level of information that has been accessed. Employees were encouraged to file their 2016 tax return as soon as possible, if they have not done so already.

The following contact information for the IRS was provided with helpful information and guidance on steps to take to prevent a fraudulent tax return from being filed in their name and what to do if they become a victim of such fraud: http://www.irs.gov/Individuals/Identity-Protection.

Employees can also visit:
https://www.irs.gov/uac/Taxpayer-Guide-to-Identity-Theft for more information . A call center is being set up to answer questions and the employees will be offered a 24 month identity protection service. In addition to the email, Davidson County Schools is mailing a notification letter to all employees that includes resources and relevant information.

The confidentiality of our employees’ and partners’ information is of utmost importance and we apologize for this criminal activity committed by an unknown third party and the inconvenience it has caused to all the individuals impacted.

We will continue to work closely with law enforcement and outside agencies as they continue to investigate this matter. Additional procedures will be implemented to prevent any similar future occurrences.

Any suspected identity theft should be reported immediately to the Davidson County Sheriff’s Department at 336-242-2100 and the North Carolina Attorney General’s Office at 1-877-566-7226.

Please contact the DCS Communications Department at 

336.242.5548 with concerns.